In healthcare, confusing UX is not a frustration. It is a risk. inamo helps healthcare teams run user research on patient portals, telehealth flows, medical-device interfaces and clinician tools with verified patients, caregivers and clinicians, under GDPR-aligned workflows.
Healthcare digital experiences carry consequences. A misread medication instruction, a missed appointment booking, an unclear consent screen, none of these are minor. They affect outcomes, trust, and treatment. That is why patient experience testing has to be handled with the care and compliance the context demands, not run on tools built for general consumer apps.
Patient portals built around the system, not patient priorities
Telehealth onboarding flows that create anxiety rather than confidence
Clinician dashboards built around system logic, not real clinical workflow
Consent and data-sharing screens that confuse rather than reassure patients
Medication and dosage instructions that fail patient comprehension testing 
Speak directly with verified patients, caregivers and clinicians as they walk through patient portals, telehealth interfaces and clinical dashboards. Recruit by condition, treatment stage and clinical specialty.
Surface comprehension gaps, hesitation patterns and workflow breakdowns that quantitative usability scores alone would miss. Critical for medication instructions, consent flows and care-pathway clarity.
Capture clarity failures at high-stakes decision points: consent, dosage, diagnosis communication, triage. Share clips with clinical, regulatory and product teams without writing a report.
Insight Forge transforms qualitative healthcare research data into structured, prioritized improvements. No translating between research, clinical and product language.
Recruit by diagnosis, treatment stage, caregiver relationship, age band, accessibility need or clinical specialty. Verified panel plus bring-your-own support, with consent flows configured for sensitive contexts.
Run unmoderated patient research at scale on flows like appointment booking, symptom checkers, prescription refills and patient education. Benchmark task completion across hundreds of patients without scheduling live sessions.
Patient portal and care-team app usability testing
Tele health platform UX research and onboarding optimization
Clinician workflow and EHR usability research
Consent, dosage and medical-instruction comprehension testing
Accessibility-first patient research for older adults and assistive-technology users
Run healthcare UX research with verified patients, caregivers and clinicians, on a platform built for sensitive contexts and GDPR-aligned workflows. Start your first study free.
