Interact with users in real time to ask follow-up questions, explore motivations, and gain richer qualitative insights, enhanced with AI-powered analysis.
Capture real-world behaviors and leverage AI-powered analysis to accelerate your product strategy.
Start your project seamlessly via our intuitive portal, submit study details, and use Smart Launch to automate setup.
We manage logistics as you focus on research, with our engine filling your calendar with qualified participants seamlessly.
Launch sessions on our platform to run high-fidelity interviews, supported by a stable environment and on-standby experts.
Access instant post-session analysis with AI-synthesized insights, sentiment, key findings, and shareable results for informed decisions.
inamo Meet is engineered as a research environment featuring a familiar interface including native screen recording, a dedicated observer room for hidden stakeholders, and integrated participant chat. Sign up here to explore the platform’s full feature set firsthand.
The Hidden Observer feature allows multiple team members to monitor the session in real time without being visible to the participant, who sees only the moderator. This ensures a focused environment for the user while enabling observers to communicate via a private backchannel with the moderator, ensuring all critical research objectives are met and maximizing the quality of the session.
Upon session completion, you will have immediate access to high-fidelity AI-driven analysis, automated transcription, and full-resolution video recordings that include video, audio and screen recording.
The lead time depends on your specific participant criteria; however, most studies are typically fulfilled within approximately one week. Highly specialized profiles may require a slightly extended recruitment window to ensure we secure the highest quality candidates for your sessions.
In the unlikely event of a participant no-show, we will provide a replacement at no additional cost. We currently maintain an industry-leading show-up rate of 97%, which is a primary reason our clients consistently choose our services for their recurring research needs.
Moderated tests allow for detailed and nuanced feedback as the moderator can observe participant behavior and ask follow-up questions in real-time. This enables a deeper understanding of the user experience and the ability to observe non-verbal cues to complement verbal feedback.
Moderated sessions are ideal when you want to understand both interaction behavior and the reasons behind the behavior, and when accuracy and context are important. They are also well-suited for testing physical products and when the number of participants is relatively small.
To maximize the value of moderated sessions, it’s important to create a comfortable and open communication channel with participants. This creates an atmosphere where participants feel welcome to share their thoughts and feedback without fear of being “right” or “wrong”. This contributes to a more effective and rewarding testing process.
